Part-Time Visitor Services Assistant

Part Time Visitor Services Assistant

Approximately 20 hours/week, $18-$20/hr
Position Starts in October 2024.                
Weekend and evening hours required.
Reports to Administrative Coordinator
 
Responsibilities:
Reception
The Visitor Services Assistant is the front desk receptionist who is responsible for opening/closing the Art Center and for greeting visitors in person, collecting admissions, answering the phone, mail and email inquiries. The Visitor Services Assistant also is responsible for tracking and reporting on attendance and monitoring the shop and galleries. This area of the position requires excellent communication skills.
 
Sales
Promoting membership, classes, events and gift shop sales is a routine responsibility.  This requires knowledge of the Art Center’s membership program, ongoing classes and events. It also requires accurate processing of cash and credit card sales, settling accounts at the end of the day, obtaining change, processing membership, class registrations, tickets and donations. A positive, outgoing personality, accuracy and attention to detail are required.
 
Administrative Assistance
The Visitor Services Assistant will provide general administrative support including filing, copying, correspondence, mailing & shipping, ordering supplies, arranging repair of office equipment, coordinating mailings, and data entry.  Data entry includes updating and maintaining various data bases including membership, donors, mailing lists, and updating calendars of events. Excellent attention to detail, accuracy, knowledge of MS Office Suite and experience with databases required.
 
Other Duties as Assigned
The Art Center has a small team and all staff is called upon to help with projects such as exhibit installations, special events, receptions and other activities as needed. The ability to be flexible and to work as part of a team is essential.
 
Minimum Qualifications:
2 years of experience in customer service, sales or administrative support desired. Position requires experience engaging with the public in person, through social media, over phone and in writing. Accuracy and attention to detail is essential.  Must be able to multi-task and prioritize. Experience in MS Office Suite including Word and Excel.  Experience handling cash in a retail environment is required. Position requires sitting approximately 70% of the time and lifting 25 lbs. on an occasional basis. Must be willing to work weekend days and some evenings.
 
 
 
Preferred qualification:
Experience in the art and culture industry or tourism desired.  Experience with social media and events a plus. 
 
Email cover letter, resume and 3 work related references to Nikkid@schweinfurthartcenter.org by Sept. 28, 2024.  Position will remain open until filled.
 
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.